Contact Us
We're always here to help and listen
Get in Touch
We value open communication with our community and are committed to providing timely, helpful responses to all inquiries. Whether you have questions about your account, need technical support, want to report an issue, or simply wish to share your feedback about Chess Masters Online, our dedicated team is here to assist you.
Email Support
For general inquiries and support:
For business and partnership opportunities:
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. Complex technical issues may require additional time for investigation, but we'll keep you updated throughout the process.
Social Media
Connect with us on social media for the latest updates, community events, and an alternative way to reach our team:
Send Us a Message
Please use the form below to send us your questions, feedback, or concerns. Fields marked with an asterisk (*) are required.
By submitting this form, you consent to our team contacting you regarding your inquiry. We respect your privacy and will never share your information with third parties without your explicit consent.
Frequently Asked Questions
Before reaching out, you might find answers to common questions in our FAQ section:
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. A password reset link will be sent to your registered email address.
Is Chess Masters Online free to play?
Yes, Chess Masters Online offers a free tier with access to basic gameplay features. We also offer premium subscriptions with additional benefits such as advanced analysis tools, ad-free experience, and exclusive tournaments.
How do I report a player for cheating or inappropriate behavior?
You can report players through the in-game reporting system or by contacting our support team with details of the incident. All reports are investigated thoroughly by our moderation team.
Can I play Chess Masters Online on mobile devices?
Yes, our platform is fully responsive and works on all modern mobile browsers. We also offer dedicated mobile apps for iOS and Android devices for an optimized experience.