Chess Masters Online

Introduction

At Chess Masters Online ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our chess gaming platform, including any related mobile applications (collectively, the "Platform").

We understand the importance of maintaining your trust and confidence. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform. This Privacy Policy may change from time to time, and we will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Information We Collect

We collect several types of information from and about users of our Platform, including information by which you may be personally identified ("Personal Information") and information about your internet connection, the equipment you use to access our Platform, and your usage details. This information helps us provide a better user experience, improve our services, and comply with legal obligations.

Personal Information

The Personal Information we may collect includes:

Contact information, such as your name, email address, and phone number when you register for an account, subscribe to our newsletter, or contact our support team. Demographic information, such as your age, gender, country of residence, and language preferences. Account credentials, including your username, password, and security questions. Payment information, including credit card details, billing address, and transaction history when you make purchases or subscribe to premium services. This payment information is processed by our secure third-party payment processors, and we do not store complete credit card information on our servers. Profile information that you choose to share, such as your profile picture, biography, chess rating, and game statistics. Communications between you and Chess Masters Online, including customer support inquiries, feedback, and survey responses.

Usage Data

We automatically collect certain information about how you interact with our Platform, including:

Log data, such as your IP address, browser type, operating system, referring/exit pages, date/time stamps, and clickstream data. Game play data, including your moves, game results, time spent playing, and interaction with game features. Device information, including device identifiers, hardware model, and mobile network information. Location information, such as general geographic location based on your IP address or more precise location if you grant permission through your device settings.

Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Platform. These technologies help us analyze trends, administer the website, track users' movements around the Platform, gather demographic information about our user base as a whole, remember your preferences, and improve your user experience.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Platform.

How We Use Your Information

We use the information we collect about you for various purposes, including:

Providing and Improving Our Services

To create and manage your account, process your transactions, and provide customer support. To operate, maintain, and improve our Platform, including developing new features and functionality. To match you with appropriate opponents based on your skill level and preferences. To analyze your use of our Platform to enhance user experience and optimize performance. To personalize your experience by delivering content and product offerings relevant to your interests.

Communications

To communicate with you about your account, respond to your inquiries, and provide technical support. To send you updates about our Platform, including information about new features, tournaments, and events. To deliver newsletters, promotional materials, and other notifications if you have opted to receive such communications. To request feedback and conduct research to improve our services.

Security and Legal Compliance

To detect, prevent, and address technical issues, security breaches, fraudulent activities, and violations of our Terms of Use. To protect the rights, property, or safety of Chess Masters Online, our users, and the public. To comply with applicable laws, regulations, legal processes, or governmental requests. To enforce our agreements, including investigating potential violations of our Terms of Use.

Sharing Your Information

We may share your information in the following circumstances:

With Your Consent

We may share your information when you give us explicit consent to do so, such as when you choose to make certain profile information public or share your game replays with the community.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers

If Chess Masters Online is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Platform of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our Terms of Use, protect our operations or those of any of our affiliates, protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others, and to prevent or investigate possible wrongdoing in connection with the Platform.

Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, and other purposes, provided such information does not identify a particular individual.

Advertising and Analytics

We may work with third-party advertising companies to serve ads when you visit our Platform. These companies may use information about your visits to our Platform and other websites to provide advertisements about goods and services of interest to you. We also use third-party analytics services, such as Google Analytics, to help us understand how users engage with our Platform. These analytics services may use cookies and similar technologies to collect information about your use of the Platform and other websites.

We participate in the Google AdSense program, which uses cookies to serve personalized ads based on your browsing history. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our Platform and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google's Ads Settings.

Your Rights and Choices

You have certain rights and choices regarding your Personal Information:

Account Information

You can review and change your Personal Information by logging into your account and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct, or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in the emails or by contacting us at [email protected]. Even if you opt out of marketing communications, we may still send you service-related communications, such as those about your account or our ongoing business relations.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Platform.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. Our Platform currently does not respond to "Do Not Track" signals.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls, and any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Platform. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Platform.

Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this Platform or register for an account. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' Personal Information, we will notify you by email to the email address specified in your account and/or through a notice on the Platform home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this Privacy Policy to check for any changes.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Postal Address: Chess Masters Online
123 Game Street
Suite 456
Digital City, DC 78901
United States

We will respond to your inquiries as soon as possible, typically within 30 days.